Support
A question, a bug, an idea? Email elloumi.zi@gmail.com. We usually reply within 2 business days. Please include your phone model and the app version (You tab, at the bottom).
Frequent questions
How do I restore my Premium subscription on a new phone?
Sign in with the same Apple or Google account, open the paywall and tap "Restore purchases".
How do I cancel my subscription?
On iPhone: Settings › your name › Subscriptions › rythme. On Android: Google Play › Profile › Payments and subscriptions › Subscriptions › rythme. Deleting the app does not cancel the subscription.
Why is my sleep or body composition empty?
Check that rythme is allowed to read the matching type in Apple Health (Sharing › Apps › rythme) or Health Connect (App permissions › rythme), and that your watch, ring or smart scale writes to Apple Health or Health Connect. Then tap You › Health › Sync now.
Does rythme work offline?
Yes. Workout logging works offline and syncs when you are back online.
How do I delete my account?
You › Delete my account. Full steps, including without the app, are on the Delete your account page.